1. Introduction

HYPPE TECH LLC ("we," "our," or "us") operates the SMS AI Platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS verification and OTP services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (username, email address)
• Authentication credentials
• Billing and payment information
• Communication preferences
• Support tickets and correspondence

2.2 Information We Collect Automatically

• API usage data and statistics
• IP addresses and device information
• Request logs and error reports
• Performance metrics
• Service interaction data

2.3 SMS and OTP Data

We process SMS messages and OTP codes solely for the purpose of providing our verification services. This data is retained only as long as necessary to deliver the service and comply with legal requirements.

2.4 KYC/AML Information

In accordance with our KYC/AML Policy, we collect and verify information to prevent fraud, money laundering, and other illegal activities. This includes monitoring transaction patterns and screening cryptocurrency deposits.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our SMS verification services
• Process transactions and manage billing
• Send service updates and notifications
• Respond to customer support requests
• Monitor and improve service performance
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns to enhance our services

4. Data Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party SMS providers and telecommunications partners necessary to deliver our services.

4.2 Legal Requirements

Law enforcement or regulatory authorities when required by law or to protect our rights and safety.

4.3 Business Transfers

In connection with any merger, acquisition, or sale of company assets.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (TLS/SSL)
• Secure API authentication
• Regular security audits
• Access controls and monitoring
• Secure data storage practices

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. SMS and OTP data is typically retained for 30 days unless longer retention is required by law.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing
• Export your data
• Withdraw consent where applicable

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Information